Stop Chasing. Start Growing.

The Commercial Relationship Playbook shows you how to lock in retention and expand existing client relationships. Learn three key focus areas that every professional services leader should be highly attuned to.

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AI is forcing professional services companies to reinvent themselves. Find out how AI can be your ace in the hole, not your Achilles heel.

02 / WHAT YOU WILL LEARN

Why Service Quality Perception is Paramount

Strictly delivering against a SOW isn’t enough to drive growth. Find out why the perception of service quality matters more than almost anything else.

The Importance of Broad-Based Relationships

Learn how you can use data-driven insights to expand relationships and build deeper, more productive client connections at scale.

How to Ensure Commercial Alignment

Orchestrate your team around strategic client priorities to unlock cross-sell and upsell opportunities.

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02 / THE AUTHOR

About the Author

David DeWolf

Knownwell’s Chief Executive Officer

David DeWolf is the Founder & CEO of Knownwell. David founded and served for 16 years as CEO of 3Pillar Global, a digital product development organization that grew every year under his leadership. 3Pillar was named to the Inc. 5000, a list of the fastest-growing private companies in the US, ten separate times. David twice oversaw the company’s sale to private equity companies while he served as CEO. David is an angel investor who backs companies and leaders who he believes have visions for companies that can change the world.

02 / the author

About the Author

David DeWolf

Knownwell’s Chief Executive Officer

David DeWolf is the Founder & CEO of Knownwell. David founded and served for 16 years as CEO of 3Pillar Global, a digital product development organization that grew every year under his leadership. 3Pillar was named to the Inc. 5000, a list of the fastest-growing private companies in the US, ten separate times. David twice oversaw the company’s sale to private equity companies while he served as CEO. David is an angel investor who backs companies and leaders who he believes have visions for companies that can change the world.

03 / INSIDE THE WHITEPAPER

Improve Commercial Relationships

Retain and grow key accounts with real‑time health scores and early‑warning signals.

Automate Client Interactions

Deliver white‑glove service at scale while cutting cost‑to‑serve.

Drive Operational Efficiency

Remove friction from delivery workflows to boost margins and velocity.

Embrace Productization

Turn high‑demand services into scalable offerings that generate revenue 24/7.

Fuel your company’s growth with Commercial Intelligence

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