Privacy Policy for Knownwell

Last Updated: May 6, 2024

Thank you for visiting knownwell.com. We respect and value the privacy of our visitors, and this privacy policy outlines the type of personal information that is received and collected by knownwell.com (the “Website”) email, text, or other electronic messages, and how we use it. By using our website, you agree to the terms and conditions set forth in this Privacy Policy.

Information We Collect

1. Personal Identifiable Information (PII): We may collect PII when you register on our site, place an order, subscribe to our newsletter, or participate in other site features. This information may include, but is not limited to, your name, email address, mailing address, phone number, responses to surveys, or credit card information.
2. Non-Personal Identifiable Information: We collect non-PII about users whenever they interact with our website. This information may include the browser name, type of computer, technical information about users’ means of connection to our site, such as the operating system and the internet service providers used, and other similar information.

How We Use Your Information

We use the information we collect from you to:

• Personalize your experience
• Process transactions
• Send periodic emails
• Improve our website
• Respond to inquiries or requests
• Conduct a survey

How We Protect Your Information

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

Cookies

Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.​

When you visit or log in to our website, cookies, and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We may send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide users with advance notice. This does not include website hosting partners or other parties who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

Opting Out

If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Children Under the Age of 13

We do not intentionally collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years or older.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

The Knownwell Group, Inc
5501 Merchants View Square #739
Haymarket, VA 20169
support@knownwell.com