There are 3 conversations happening around artificial intelligence today.
The first is a technology conversation that centers around large language models like ChatGPT and their rapid advancement. The second is around discrete use cases and business processes that AI is augmenting, like content creation, software engineering, and medical research.
The third conversation, which we believe should be getting much more attention than it is, centers around how AI can fundamentally change the way businesses operate to deliver value to their customers.
Episode 6 of AI Knowhow focuses on the big idea that today’s businesses are inefficient at delivering value to customers. “There’s a big question mark around, ‘How will organizations be run in the future?’” David DeWolf says. “And what is really compelling is if you look at the data, 85 percent of a knowledge workers’ time is spent not on doing their core job. It’s on these operational aspects of business.”
The big takeaway for leaders? Now is the time to begin identifying your value streams. You can then tap into AI to create an intelligent operating system with AI-optimized value streams.
Listen to the Episode
You can tune in to the full episode via the Spotify embed below, and you can find AI Knowhow on Apple Podcasts and anywhere else you get your podcasts.
Watch the Episode
Watch the full episode below, and be sure to subscribe to our YouTube channel.
Episode Highlights
- Courtney and Pete cover 2 of the biggest stories in AI this week and how they may apply to listeners’ organizations: New York Plans to Embrace AI, and Regulate It (Bloomberg) and Google’s AI is Making Traffic Lights More Efficient and Less Annoying (Wired)
- David, Mohan, and Courtney dive into how companies deliver value and introduce listeners to the concept of value streams, the set of end-to-end processes that companies follow to deliver value to customers
- Pete Buer talks with Greg Matusky about his experiences utilizing AI to completely reimagine the way his PR company creates and delivers value
- As a follow-up to one of our In the News pieces from episode 1 of the show, Courtney and Pete pop open a Coca-Cola Y3K and taste test the future. How good is AI at crafting recipes for carbonated beverages? Listen now to find out!
Resources
- Connect with Greg Matusky on LinkedIn
- Connect with David DeWolf on LinkedIn
- Connect with Courtney Baker on LinkedIn
- Connect with Mohan Rao on LinkedIn
- Connect with Pete Buer on LinkedIn
- Follow Knownwell on LinkedIn
