AI Knowhow Episode 91 Overview
Amazon CEO Andy Jassy recently joined a growing list of chief executives issuing public declarations, if not downright ultimatums, on generative AI. In the wake of Jassy’s note, Some Thoughts on Generative AI, the AI Knowhow team asks a pointed question: Do you really want to wait for a memo from your CEO to understand and influence how AI will impact your business?
If you’re a professional services leader who’d rather be a co-author of your firm’s AI playbook than the recipient of it, this week’s AI Knowhow episode is your field guide.
First, NordLight CEO Pete Buer and Knownwell CMO Courtney Baker unpack Jassy’s memo, especially its stark honesty about AI’s impact on jobs at Amazon.
Then, Courtney is joined by Knownwell’s CEO David DeWolf and Chief Product and Technology Officer Mohan Rao to unpack how leaders at all levels, not just the C-suite, can take initiative, align teams, and prove they’re a few steps ahead before the next memo lands. From strategic intent to narrative discipline and modular operating systems, they break down the practical moves that position you to lead with action, not just reaction.
Expert Interview: Jeff McKay on the Future of Professional Services
Pete Buer chats with Jeff McKay, founder of Prudent Pedal, for this week’s expert interview segment. Jeff and Pete explore how AI is transforming organizational structures in professional services firms and what teams of the future may look like. They examine Jeff’s “IC Triad” model and how marketing, sales, and delivery must evolve for firms to remain competitive in the AI era and continue skating where the puck will be.
They also look at how the optimal org structure and team setup may evolve due to AI. Will the standard model of today transition to more of a “Hollywood” model? Does consulting and services work become the equivalent of making a movie, where teams of experts assemble and work intently on a project for a period of time before everyone disperses and moves on to the next big thing? Time will tell.
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Listen to the Episode
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Show Notes
- Connect with Jeff McKay on LinkedIn
- Connect with David DeWolf on LinkedIn
- Connect with Mohan Rao on LinkedIn
- Connect with Courtney Baker on LinkedIn
- Connect with Pete Buer on LinkedIn
- Watch a guided Knownwell demo
- Follow Knownwell on LinkedIn
