What are some of the biggest challenges executives and board members will have to work through in 2024? How can AI help business leaders at the highest levels solve some of these challenges as they help navigate their organizations through unprecedented change?
The latest episode of AI Knowhow looks at some of the toughest issues executives have to deal with in the age of AI, including:
- The deluge of data companies now have to sift through to find insights
- The increasing difficulty of client retention in a world where choice is more abundant than ever
- The inherent difficulty of mining unstructured data for information and insights that lead to impact
David DeWolf, Mohan Rao, and Courtney Baker weigh in on how executives can tackle these challenges and where AI can be used to help them do so.
Pete Buer also talks with Ingrid Curtis, President of Sparq, about how her company is using AI to drive customer satisfaction and client retention. This includes developing a number of internal, AI-powered tools that leverage the power of shared knowledge and experience from across their entire organization rather than keeping those siloed in teams or individuals.
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Episode Highlights
- Courtney and Pete cover some of the latest AI news, including the rumors that Google is set to lay off 30,000 workers thanks to AI-driven operational efficiency gains in its ad sales department
- Pete and Courtney also discuss some of the biggest news that came out of the annual Consumer Electronics Show in Las Vegas: that Volkswagen will be rolling out ChatGPT-enabled vehicles by this summer that will allow drivers and passengers to interact with their cars via voice command
- Ingrid and Pete discuss why she’s so bullish on AI, from helping companies drive speed to market to derive more value from the mountains of data they’re sitting on
Resources
- Connect with Ingrid Curtis on LinkedIn
- Connect with David DeWolf on LinkedIn
- Connect with Mohan Rao on LinkedIn
- Connect with Courtney Baker on LinkedIn
- Connect with Pete Buer on LinkedIn
- Follow Knownwell on LinkedIn