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AI-Native vs. AI-Infused Products

Knownwell

Are you ready for AI that’s so intuitive it anticipates your next moves without being prompted? Is ambient AI the next frontier for driving workplace productivity and efficiency?

What is Ambient AI?

The conversation starts with a discussion giving an overview of ambient AI (think Alexa, just without having to tell it what to do) and its potential impact on businesses. David DeWolf shares his predictions about UX integration, stressing that AI will start delivering insights without user prompts, significantly altering daily workflows.

“The UX of AI will become more sophisticated, seamlessly integrating into our workflow,” David predicts. “AI will start delivering insights without being prompted.”

David emphasizes how technology has progressively become more integrated into our lives. From mainframes to mobile phones, technology keeps blending more seamlessly into our daily routines. He believes ambient AI is the next natural step in this evolutionary journey, making technology a ubiquitous, unobtrusive part of our environment.

Real-World Examples of Ambient AI

Mohan Rao provides a practical example of what ambient AI might feel like with his Garmin watch, which monitors stress levels and suggests breaks. He extrapolates this to business contexts, where ambient AI can perform tasks and make decisions from learned contexts, thus fundamentally transforming knowledge management within organizations.

Addressing Trust and Adoption

Mohan discusses the hurdles of trust and responsibility when integrating AI into business workflows. Legal and privacy concerns will need addressing, especially as AI begins to handle more critical tasks. David adds that society may shift its paradigms from assuming genuine output to validating authenticity rigorously.

Ambient AI: When Will It Be Mainstream?

The panel touches on timeframes, predicting that while the adoption will be evolutionary rather than revolutionary, significant advancements will appear within the next couple of years. “I think you will see this mature in software within a year or two, similar to how it has in hardware,” David says.

New Segments: AI Pricing and Accessibility

The episode introduces a new segment where Pete Buer discusses Canva’s recent 300% price hike due to AI features. Courtney weighs in, noting that while Canva has been invaluable for Knownwell, the price hike might force users to reconsider their options and possibly revert to traditional tools like Adobe Photoshop. “The AI offerings must be spectacular to justify a 300% price increase, but the communication has been lacking,” Pete says.

Dan Chuparkoff on AI Adoption

In an insightful conversation, Dan Chuparkoff discusses the fine line between AI as hype and its practical applications. He emphasizes the need to break down the many different types of AI into components to make it comprehensible and actionable for businesses. He envisions a future where AI will be a fabric of our everyday work, much like spellcheck has become today.

This, by the way, is not something we should feel guilty about. Quite the contrary in fact. Dan says, “AI should not feel like cheating. It’s here to enhance our capabilities, and leaders need to expedite its official rollout.”

Dan talks about his framework, the Hierarchy of Human Experience, which categorizes tasks AI can handle and those best left to humans. Problem-solving tasks and creative aspects are uniquely human and will remain beyond AI’s scope for the foreseeable future. “Tasks that are uniquely human involve problem-solving and creativity, areas where AI can’t yet compete,” Dan says.

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Listen to the Episode

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Show Notes & Related Links

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