Knownwell, the AI-as-a-Service platform transforming how B2B services firms grow and retain clients, today announced the launch of RevOps for Clients. Powered by the actionable intelligence delivered by Knownwell’s AI platform, this new service is designed to solve a critical disconnect in the mid-market and enterprise: while firms invest heavily in data-driven Sales and Revenue Operations to win new business, they often lack the same operational rigor for managing existing client portfolios.
For many services firms, the pre-sales environment is a well-oiled machine of forecasting, pipeline management, and data analysis. However, once a prospect becomes a client, that visibility often vanishes. Teams are left managing critical accounts by gut feel, reactive decision-making, and last-minute firefighting.
Knownwell’s platform solves the visibility problem by synthesizing natural communications and unstructured data to reveal the true state of client health, while RevOps for Clients operationalizes that intelligence, bridging the gap between raw insights and commercial action to drive predictable growth.
“Most firms have turned new business acquisition into a science, but they still treat commercial management like an art,” said David DeWolf, CEO of Knownwell. “We consistently see firms utilizing sophisticated RevOps for their sales funnel, only to fly blind regarding the health and growth potential of their current client base. Knownwell’s RevOps for Clients service brings the data, discipline, and cadence that until now has been reserved for pre-sales and applies it to the entire client lifecycle.”
Three Tiers of Commercial Excellence
Knownwell’s RevOps for Clients service injects structure into commercial management through three distinct levels of engagement:
- Client Operations: Establishing the baseline fundamentals, meeting cadence, and reporting rhythm required to instill the same rigor into portfolio management that they have into their sales pipeline.
- Commercial Operations: Taking ownership of how the data-informed rigor cascades into revenue forecasting and internal alignment to ensure post-sales revenue is as performant and predictable as new business bookings.
- Commercial Enablement: Extending pre-sales planning discipline to existing accounts, supporting Account Managers with execution-ready growth roadmaps.
Research reinforces the need for this shift. McKinsey found that sales growth outperformers reprioritize their accounts 47% more frequently than competitors, a feat that’s impossible to achieve without rigorous data operations. Similar research from Gartner found that when account plans are continually updated and account teams rely on them to drive decision-making with the customer, organizations are 3 times more likely to build customer decision confidence, making them 10x more likely to make a high-quality/low regret purchase.
For more details on Knownwell’s RevOps for Clients services, please visit https://knownwell.com/rev-ops-for-clients/.
About Knownwell
Knownwell is an AIaaS platform company that synthesizes an organization’s natural communications, enterprise data, and public information into actionable intelligence to minimize client churn, maximize client growth, and drive operational efficiency. Knownwell equips mid-market professional services companies with the competitive edge they need—knowing their clients to drive predictable growth. To explore Knownwell’s transformative platform and talk with our team, please visit knownwell.com.
Media Contact
Courtney Baker
615-266-3497
media@knownwell.com
