Client Retention Tools for MSPs

First Slide

Commercial Intelligence for MSPs

Strengthen Client
Relationships, Manage
Complexity, and Grow
Revenue Predictably

Whether you handle IT infrastructure, cybersecurity, or cloud services, Knownwell gives you the tools to deliver great service and build long-term client relationships.

JOIN THE BETA WAITLIST

02 / THE CHALLENGE

Challenges
for MSPs

As an MSP, you operate in a high-stakes environment where delivering value and maintaining trust are critical to your success.

Client Relationships

Balancing the needs of multiple clients while keeping up with daily service demands can be overwhelming.

Complex Delivery

Managing multiple layers of service, from proactive monitoring to troubleshooting, while ensuring alignment with client expectations.

Retention in Market

Clients have plenty of options. Keeping them around depends on trust, consistency, and the perceived value of your service.

Balancing Resources

Optimizing workloads across technical teams while ensuring client satisfaction and meeting SLAs can be a constant juggling act.

03 / HOW KNOWNWELL HELPS

How Knownwell
Empowers MSPs

Knownwell gives MSPs actionable insights to stay ahead of client needs and make better business decisions.

Understand in Real Time

Get clear visibility into client sentiment and engagement trends so you can address potential risks before they become problems.

Prioritize with Confidence

Focus your team’s efforts on the clients and issues that matter most, using intelligence to guide decisions.

Strengthen Client Trust

Use data-driven insights to demonstrate the value you provide, reinforcing your role as a trusted advisor.

Identify Growth Opportunities

Leverage communication analysis and client data to uncover upsell and cross-sell potential within your portfolio.

EXPERIENCE KNOWNWELL

04 / THE WHY

Why Knownwell for Managed Service Providers?

Knownwell transforms how MSPs operate and grow, delivering measurable benefits.

Build Stronger Relationships

Track and analyze client interactions to ensure your relationships remain healthy and aligned with their evolving needs.

Focus on What Matters

Reduce noise and gain clarity on where to allocate resources for maximum impact across your client portfolio.

Deliver Measurable Value

Give clients a data-backed picture of the impact of your services so they see why they chose the right MSP.

Drive Account Growth

Use intelligence to identify unmet needs, propose solutions, and expand your footprint with existing clients.

05 / THE IMPACT

The Impact
on MSPs

Knownwell equips MSPs with the tools to build sustainable success.

Improve Client Retention

Proactively address risks and strengthen relationships to keep clients loyal.

Streamlined Decision Making

Use intelligence to focus your efforts where they’ll have the greatest impact.

Predictable Revenue Growth

Identify and act on opportunities to expand your services with existing clients.

Enhanced Team Alignment

Give your team the insights they need to work more effectively.

Better service, stronger clients, and
a bigger business with Knownwell

REQUEST A DEMO TODAY

06 / CONTACT

Know how
you’ll grow.

Want to try Knownwell yourself?
The waitlist for our public beta is now open.

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