AI Knowhow Wrapped: A Look Back at 2024
AI Knowhow is our weekly podcast that’s tailor-made for business leaders looking to transform the…
Reframing the OODA Loop for the AI Age
In a world of accelerating change and unprecedented complexity, business leaders are grappling with how…
7 Keys to Driving Successful Change Management in AI
Designing AI to work well with human adaptability is core to increasing its support &…
Why It’s Time for Fresh Alternatives to NPS and CSAT
Surprised when a good client fires you? You’re not alone. Many professional services firms are…
5 Ways AI Can Help You Compete at a Higher Level
The business landscape is evolving at lightning speed, and artificial intelligence is at the heart…
Can AI Help Marketing Agency Leaders to Measure and Manage Client Relationships?
You can’t manage what you can’t measure. This statement reflects the core philosophy of Peter…
Current Client Data Sources are Failing the Executive Team
Featured articles
Surprised when a good client fires you? You’re not alone. Many professional services firms are caught by surprise when a client with no previous red flags or warning signals informs…
You can’t manage what you can’t measure. This statement reflects the core philosophy of Peter Drucker, a pioneer in modern management thinking. His emphasis on measurement as essential to effective…
The Simple Truth: Scaling is Hard There’s a rule of thumb among investors and business leaders that scaling a B2B professional services organization beyond the $50 million revenue mark is…