Knownwell, an AI-as-a-Service (AIaaS) platform company specializing in client retention for professional services firms, today announced that it has successfully achieved Service Organization Control (SOC) 2 Type II certification. This recognition demonstrates Knownwell’s dedication to upholding the highest standards of security, availability, and confidentiality.
The SOC 2 Type II certification was issued following a thorough independent audit conducted by Prescient Assurance, which verified that Knownwell’s information security practices, policies, and procedures meet the rigorous SOC 2 industry standards set by the American Institute of Certified Public Accountants (AICPA). SOC 2 Type II is an intensive auditing framework that evaluates an organization’s controls over a period of time, rather than at a single point. It validates that an organization maintains effective controls over the security, availability, and confidentiality of its systems and data in accordance with AICPA’s Trust Services Criteria.
By attaining SOC 2 Type II certification, Knownwell has demonstrated that its internal controls are not only well-designed but also consistently operating effectively to safeguard sensitive client information and ensure reliable service delivery. This certification provides additional assurance to Knownwell’s customers that their data is handled with the utmost care and protection on a continuous basis.
“Trust is the cornerstone of our client relationships, and this certification is a testament to that commitment,” said David DeWolf, Founder and CEO of Knownwell. “Our mission is to help professional services organizations harness AI-driven commercial insights to drive growth and retention, and to do so without ever compromising on security or integrity. Achieving SOC 2 Type II certification validates that we’re not only delivering innovative intelligence, but doing it in a way that safeguards our clients’ data with the highest level of diligence and care.”
“From day one, we’ve built the Knownwell platform with a security-first mindset,” added Mohan Rao, Chief Product & Technology Officer at Knownwell. “Earning the SOC 2 Type II seal of approval is a proud moment for our team and a reflection of the rigorous controls and processes we have in place. It demonstrates our ongoing commitment to data privacy, security, and operational excellence. Our customers can confidently rely on the fact that every facet of our AI platform operates under proven best practices for protecting sensitive information and ensuring system reliability. We will continue to uphold and strengthen these standards as we scale.”
About Knownwell
Knownwell, an AIaaS platform company, synthesizes an organization’s natural communications, enterprise data, and public information into actionable intelligence to minimize client churn, maximize client growth, and drive operational efficiency. Knownwell equips mid-market professional services companies with the competitive edge they need—knowing their clients to strengthen client relationships, manage service quality perception, and calibrate alignment. To explore Knownwell’s transformative platform and talk with our team, please visit knownwell.com.
Media Contact
Courtney Baker
615-266-3497
media@knownwell.com
