First Slide

Introducing an AI-Powered Secret Weapon for Account Managers

Exceptional Client
Service is Your
New Baseline

With Knownwell, you have a new partner in building relationships, managing escalations, and driving growth. From daily oversight to strategic expansion, get the insights and tools Account Managers need to shine in every part of their role.

01 / THE CHALLENGE

When Success
Depends On You

As an Account Manager, you’re the cornerstone of your company’s client success. But you often face competing demands on all sides.

Managing Satisfaction

Keeping clients happy while aligning their expectations with internal capacities.

Handling Escalations

Putting out fires and managing critical issues that jeopardize relationships.

Facilitating Communication

Serving as the link between clients and delivery teams to maintain clarity and alignment.

Renewals and Growth

Navigating renewals and pursuing upsell opportunities while maintaining margins.
Account Manager

02 / HOW KNOWNWELL HELPS

The Solution
for Account
Managers

Knownwell equips you with the tools and insights to excel in every facet of your role, empowering you to elevate the experience you deliver to customers.

Enhance Client Satisfaction

Leverage real-time insights to anticipate client needs, manage expectations, and fulfill commitments.

Handle Escalations with Confidence

Identify red flags early, understand root causes, and resolve issues proactively—before they escalate.

Facilitate Seamless Communication

Keep clients and delivery teams in sync, ensuring no crucial details fall through the cracks.

Drive Renewals and Growth

Spot upsell and cross-sell opportunities, and approach renewals with a data-driven understanding of client health.
Account Manager
Account Manager

03 / THE WHY

Why
Knownwell?

Knownwell is purpose-built to address the unique pressures and responsibilities facing Account Managers.

Real-Time Insights

Understand client health, engagement trends, and satisfaction at a glance—no guesswork required.

Intelligent Actions

Get clear guidance on the next steps to strengthen relationships and drive growth.

Streamlined Workflows

Reduce time spent chasing data and focus on what matters most—your clients.

Enhanced Advocacy

Equip yourself with data to advocate for your clients internally and ensure their needs are met.
Knownwell for Client Services Leaders - 2

04 / THE IMPACT

The Impact
On Your Role

With Knownwell, you’ll have the ability to understand in real-time where your attention is most needed.

Build Stronger Relationships

Become a trusted partner who’s always one step ahead of client needs.

Boost Client Satisfaction

Exceed client expectations with proactive, data-driven service.

Achieve Growth Goals

Turn insights into actionable opportunities for renewals and account expansion.

Simplify Your Workday

Devote less time to putting out fires and more time driving meaningful outcomes.
Solutions - Account Manager
Knownwell-MarkOnly

Make every client your
biggest success.

05 / CONTACT

Know how
you’ll grow.

Want to try Knownwell yourself?
The waitlist for our public beta is now open.

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