Client Intelligence for Technology Services

Game-changer for tech services

We rewrote the rules of client retention and growth.

Get instant, actionable intelligence that transforms your company’s effectiveness and slashes client churn.

Turn data noise into a strategic advantage

Data overload obscures the path to effective decision-making. Knownwell creates data that matters from natural communications to give you an instant-read snapshot of your business, empowering you with the insight you need to decrease client churn and boost operational efficiency.

Keeping and growing clients has never been simpler.

With the complexity of the tech services industry, over 500,000 firms clawing for your clients, and complicated multi-buyer relationships to navigate-it’s enough to keep pace without worrying about your company’s data.

But by ignoring the signals buried in your company’s communications, you risk:

Being surprised when you lose good clients that could have been saved.

Relying on incomplete, inaccurate, and biased information in your decision-making.

Spending time and allocating resources on the wrong problems.

The good news is that there is a new, revolutionary, AI-powered solution to help you spot the signal from the noise, making it possible to make your organization a company that’s attractive to your clients and your employees

Experience a revolution in client retention and growth.

Knownwell leverages cutting-edge AI to synthesize your organization’s natural communications, enterprise data, and public information into actionable client intelligence. You’ll know your portfolio health at a glance, your team will know your clients inside and out, and you’ll get the intel you need to retain, delight, and grow your best clients

Minimize churn

Maximize growth

Drive effectiveness

Know where you stand.

Instant health scores for your entire client portfolio based on both structured and natural communication.

Respond to clients in real time.

Get warnings that empower you to engage clients who require intervention or special treatment.

Less clutter, more insight.

Convert data into actionable insights that help you focus on goals that grow your client base.

Focus on what matters.

Identify immediate risks and growth opportunities, fueling operational efficiency and the ability to scale.

How Knownwell works

Pulling signals from your internal natural communications and external sources like the news and social media, Knownwell is a simple, plug-and-play AI platform that gives an honest, unbiased assessment of the company’s health so you can focus on the initiatives that will move the business forward, including: