Uncover how revenue leakage occurs when skilled finance professionals become “Accidental Account Managers” and struggle to drive strategic growth.
David DeWolf is the Founder & CEO of Knownwell. David founded and served for 16 years as CEO of 3Pillar Global, a digital product development organization that grew every year under his leadership. 3Pillar was named to the Inc. 5000, a list of the fastest-growing private companies in the US, ten separate times. David twice oversaw the company’s sale to private equity companies while he served as CEO. David is an angel investor who backs companies and leaders who he believes have visions for companies that can change the world. He’s also an active and sought-after board member for high-growth tech companies and is currently a board member for 2X, Capango, and his alma mater, the Franciscan University of Steubenville. When not building or investing in technology companies, David enjoys traveling and spending quality time with his wife, Teresa, and their 8 children.
Insights by David
The Ghost in the Revenue Machine
If you peel back the glossy layers of your company’s high-growth S-curve, there just may be a ghost hiding in your revenue machine. Find out what it is and what you can do about it.
The AI Trap: Why AI Won’t Eliminate Work (And Why We Don’t Want It To)
Learn why the idea that AI will eliminate work is a myth, and why we shouldn’t want to see it happen in the first place. Our purpose and dignity depend on meaningful work, Knownwell CEO David DeWolf writes in this post.
The Client Relationship You Think You Have Is Not the One You Actually Have
The relationship you think you have with your clients is often not the one you actually have. Learn why understanding the difference between the two, and what to do about it, is so important in this blog post.
Breaking Down Operational Silos with AI
Learn how removing operational silos with AI can improve coherence and coordination in professional services firms.
Why Stale, Subjective Information is Killing Your Business Growth
Is stale, subjective information putting a drain on your company’s performance? It may well be without you even realizing it.
The Rise of the CCO: From Puzzlement to Imperative
A few days ago, a LinkedIn notification caught my eye. “Nicely done, fellow CCO! :-)” It was in response to this simple post. “I’m…
What Baseball Can Teach Us About Running a Professional Services Business
You can’t fake a season in baseball. A hot streak might win you a few games, but over the course of 162 games, it’s…
Your Account Managers are Drowning: Why Client Success Must be Cross-Functional
If you’re leading a growing professional services firm, especially in technology or marketing, there’s a good chance your client relationships are more fragile than…
The Risks of Relying on People-Centric Scaling
For decades, the default growth lever in services and other knowledge-heavy businesses was simple: add humans. But in 2025, that logic collapses under tighter…